A: I need to cancel my reservation. I have (personal) matters that need (fixing).
B: That's not a problem. Just give me your name, phone number, and date of visit.
A: Rudy Randolph, 8185551234, April 9 through 15.
B: I see your info here on the (screen). I'll hit just one (button), sir, and you're cancelled.
A: Thank you. I'm glad that wasn't too much of a (bother).
B: It's a pleasure.
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