A: I'm calling to cancel a (reservation) I made earlier in the week.
B: To cancel your reservation, I need your name, phone number, and (date) of trip, please.
A: Rudy Randolph, 818-555-1234. My reservation begins on the second Monday of April.
B: I see your reservation on my computer. Let me just (cancel) it, and you'll be all set!
A: Thanks. I'll call again when things get better at home.
B: You're welcome.
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