A: I made a reservation (earlier) this week, but I have to cancel it.
B: No problem, sir. Just tell me your name, phone number, and (date) of reservation.
A: Great! I'm Rudy Randolph, 818-555-1234, and my reservation was for April 9 to 15.
B: Okay, sir, let me hit the (delete) button, and your reservation will be cancelled.
A: That was nice and fast. Thanks.
B: Not at all.
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